BOOKINGS AND PAYMENTS

  • Upon booking a deposit of 50% of the total Land Package cost & 100% for the local flights cost (if booked through us) is immediately payable to us. Final payment is due no less than 30 days prior to arrival.
  • Full payment is due immediately for all bookings made less than 30 Days prior to arrival.
  • India Incoming accept EFT transfers, Credit Cards Payment or cash deposited into one of our bank accounts, subject to the condition that such payment has been confirmed as received by ourselves.
  • All Bank charges to be borne by the Payee.
  • A bank service fee of 1% will be applicable on Bank transfers, 3.5% will be applicable on all VISA/MASTERCARD Credit card payments, 5% will be applicable on all AMEX Credit card payments.
  • Failure to remit final payment on the due date will result in cancellation of reservations, forfeiture of deposits and will result in cancellation fees.
  • In some proposals, where the rates are given in a currency other than INR (Indian National Rupee) are subject to change in case of substantial variation of the exchange rate. This shall be considered at the time of every payment.

CANCELLATION POLICY

  • All cancellations must be made in writing either by hand, post or electronic mail to India Incoming. The following fees will apply in the event of the cancellation.
NORMAL CANCELLATION POLICY PEAK DATES CANCELLATION POLICY
Tours operating between 15th December – 5th Jan
60 Days or more prior to departure - 10% of total cost, against management fee More than 90 days prior to departure - 15% of total cost, against management fee
Less than 60 days prior to departure - 30% of total cost Less than 90 days prior to departure - 30% of total cost
Less than 45 days prior to departure - 50% of total cost Less than 60 days prior to departure - 50% of total cost
Less than 30 days prior to departure - 75% of total cost Less than 45 days prior to departure - 75% of total cost
Less than 14 days prior to departure - 100% of total cost Less than 30 days prior to departure - 100% of total cost
  • 21 All cancellations must be made in writing either by hand, post or electronic mail to India Incoming. The following fees will apply in the event of the cancellation.
  • Domestic or Regional Flights are non-refundable & therefore if you cancel it, no refund will be provided.
  • The payment of bank fees for credit card payments and/or bank transfers are the responsibility of the customer and are strictly non-refundable
  • The payment of bank fees for credit card payments and/or bank transfers are the responsibility of the customer and are strictly non-refundable
  • In case of any Refunds, you will get a credit note which will be adjusted in future bookings
  • If you need the refunds to be processed in your bank, it will be actioned within three weeks after receiving a written email request from your end. In some cases, it might take a few more days depending on the case.
  • In cases of cancellation/postponement of the confirmed tours due to Covid Restrictions Or any other natural calamity, it will be determined on a case to case basis & only a credit note shall be provided by India Incoming. However, if you would like to cancel the trip, the booking amount shall be forfeited and the balance will be refunded to your account.
  • In case of any Visa rejection or delay in Visas, the normal cancellation charges will apply. In such cases, the postponement charges will be considered on case-to-case basis.